Due to the intimate nature of our products, all sales are final.

For hygiene and customer safety reasons, we do not accept returns or exchanges. Every product is personally inspected and tested for proper operation before shipment to ensure it is in perfect working condition.

If your order arrives damaged, defective upon arrival, or you receive the wrong item, please contact us within 3 days of delivery.When applicable, we may offer a replacement, store credit, or another appropriate solution at our discretion. Photos or videos may be requested to help verify the issue. If you have any questions regarding our Refund Policy please contact us at: wellnesstacticallogistics@wellnesspleasure.org